Privacy Policy
Last updated: 31 May 2026
1. Who we are
Shires Shutters and Blinds Limited (Company No. 17216393), registered at C/O NBA Chartered Accountants, 4 Rural Enterprise Centre, Eco Park Road, Ludlow, Shropshire SY8 1FF, is the data controller for personal information collected through this website.
2. What we collect
When you submit an enquiry form or call us, we collect your name, contact details, postcode and the details of your enquiry. We also collect basic analytics (anonymised page views, device type) to improve the site.
3. How we use it
We use your information solely to respond to your enquiry, arrange a survey, prepare your quote and provide aftercare. We do not sell, rent or share your data with third parties for marketing.
4. Lawful basis
We process your data on the basis of legitimate interest (responding to your direct enquiry) and, where you book installation, the performance of a contract.
5. Retention
Enquiry data is kept for up to 24 months. Customer records (orders, guarantees) are kept for the duration of the guarantee period plus seven years to satisfy HMRC requirements.
6. Your rights
Under UK GDPR you may request access to, correction of, or deletion of your personal data. Contact us at Shireshshutters@gmail.com. You may also lodge a complaint with the Information Commissioner's Office (ico.org.uk).
7. Cookies
This site uses essential cookies required for the site to function, and optional analytics cookies which are only set after consent.
8. Contact
Questions about this policy: Shireshshutters@gmail.com · 07762 100589.